The digital identity consists of an identification code for the user recognition ("username" or "user name"), matched with a confidential keyword ("password") which is known only the user. These two data, paired together, form the UniGePASS access credentials ("account" or "user") as defined by the current legislation on personal data. The service receivers are listed in the UniGePass credentials policy coding document.
With your set of UniGePASS credentials (username & password) you can access a wide range of University services such wi-fi network, webmail, AulaWeb and many others. A more through list of services based on UniGePASS credentials is available here.
To change your UniGePASS password: https://unigepass.unige.it/cambio.php
To recover your UniGePASS password: https://unigepass.unige.it/recupero.php
Usernames can't be altered but can be recovered at the same page above.
If the e-mail address or the mobile number destined for the credentials' recovery are outdated, no longer existing or otherwise invalid, you need to send an e-mail to the Service Desk by the address firstname.lastname@example.org (if you are a student) or to email@example.com (if you are a staff member or a teacher) specifying your name, surname, matriculation number (if known), an italian mobile number or your personal e-mail address (which will be used to complete the recovery procedure), and attaching a copy of a valid identity document of yours.